The Safeguarding Specialists
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Buying and Using Training Credits

Buying and using online training credits with SAFEcic for the first time?

Please also see Online Training Help Videos

The first stage is to complete an order;

You can either order online, or email us and we'll sort it all out for you, free of charge.

To order online; Decide which courses you want, and work out how many of each you will need. If they are all our "Mix and Match" courses, you can add them all together and buy them in one batch (that way you'll get the best discount). If any are not our "Mix and Match" courses, you will need to add those credits separately, as they are a different price.

You can edit the quantities, or if you want to add anything more, click “Continue shopping”. If that’s everything, click “Next”.

You will then be asked to complete our registration screen, agree to our terms and conditions, and choose a method of payment.

Once that is complete, our system confirms your order by email and automatically sets you up as the Training Manager with full control over exactly how the credits you have just purchased will be used.

At this point you are not enrolled on any courses and you have not used any credits at all.

Note: SAFEcic training credits do not expire - so you don't need to rush anything!

The second stage is to decide who will take which courses;

Log in to again (using the same username and password as you did for the order), click "Training Management" then click "Enrolment". You will see a pop-up screen which asks you to select the courses you want to work with.

Next you will see a table with your name already filled in, and with the courses you chose listed. Detailed help is available - just click the "Show Help" screen (top left) or point to a question mark.

To choose a course for yourself, tick the relevant box on the right. Every course box you tick uses one credit.

If you want someone else to take a course, click "Add New User", then in the blank line that appears, type their name in the box (exactly as you want it to appear on their training certificate), and tick the relevant course box(es) on the right.

When you have added everyone and chosen all of their courses, click "Save" and our system will process everything for you. Log in details and instructions will be sent direct where you have filled in their email address, otherwise they will be emailed to you for distribution.

On this screen you can also;

  • Create/Edit your own groups of people
  • Search and display by your groups
  • Disable/Re-enable single accounts
  • Reset Passwords (instantly resets and emails out the username and password)
  • Edit and save email addresses
  • Renew training

Also remember that you can email or phone us, and we will do any of this for you. If you make a mistake - no problem; just email us and we'll sort it out for you. We do not charge for these services.