Source: Home Office published on this website Friday 25 June 2025 by Jill Powell
Yesterday on the eve of Glastonbury, British music lovers are being urged to take caution over last-minute tickets for sale on social media, after new figures revealed that the amount lost to ticket fraud more than doubled to £1.6m in 2024.
The government has issued the warning as part of its wider crackdown on scammers and online fraud, designed to ensure money is kept in working people’s pockets, as part of the Plan for Change.
With a host of tours and festivals due to take place this summer, including the Oasis reunion tour kicking off in July, new Action Fraud data released by the Home Office today finds the public lost more than £1.6 million in scams related to concert tickets in 2024 - more than double the figure from the previous year.
Around 3,700 gig ticket fraud reports were made to Action Fraud in 2024, with almost half of them referring to offers made on social media platforms. The government has called on tech companies to go further and faster to protect the public from the fraudulent offers being advertised on their platforms.
The data shows that people in their twenties were most likely to become victims of ticket fraud last year, accounting for 27% of all victims, and the government has urged people to follow the government’s Stop! Think Fraud campaign advice to ensure they are protected from scams ahead of a busy summer of gigs and festivals.
- If you’re offered tickets for something in high demand don’t let the fear of missing out rush your decision. Take a moment to stop, think, and check if the offer is genuine.
- Only buy tickets from the venue’s box office or an official ticketing website.
- Never move away from an official payment platform to make a direct payment via bank transfer or virtual currency. Use the site’s recommended payment methods to stay protected.
With fraud the most commonly experienced crime in the UK, affecting 1 in 15 adults each year, the government is taking further steps to crack down on the scammers behind the surge in fraud over the last decade, including through a new ban on SIM farms, technical devices which facilitate fraud on an industrial scale.
The UK is also driving the response to fraud internationally through the adoption of the first ever UN resolution on fraud and has launched the first ever Insurance Fraud Charter to reduce fraud against the sector and consumers. The government will go further by publishing a new, expanded fraud strategy before the end of the year, which will place raising public awareness and working with tech companies at its heart.
This follows government plans to tackle greedy ticket touts through new measures announced earlier this year which will put a cap on the price of resold tickets for concerts, live sport and other events, to put the power back in the hands of fans.
