Source: Care Quality Commission (CQC) published on this website Friday 5 April 2024 by Jill Powell

The guidance also sets out what people using health and social care services and their families, friends or advocates can expect.

The consultation was limited to our guidance about the new fundamental standard. It did not cover the scope and content of the visiting legislation itself, which was subject to the government’s own consultation last year.

CQC received 553 responses to the consultation and are grateful to everyone who gave their feedback.

People often expressed support for the principles contained in the guidance and fundamental standard and related this to their own experiences.

The CQC also received a high level of agreement that the guidance provided clarity.

Across the 5 questions CQC asked to gauge agreement or disagreement that our guidance clarifies what is required of the relevant health and social care providers, an average of:

79% said they agreed or strongly agreed

8% said they disagreed or strongly disagreed.

CQC used the feedback we received to improve our guidance. For example, we have added further clarity to help providers understand what they must do to make sure they respect the right of each person to receive visits and to be accompanied.

The CQC  have published the guidance ahead of the timescale the government has set out for the regulation to come into force on 6 April 2024.